Support

We're a small team and we read every message.

Contact us

Email support@renvyn.app with your question, your device (iPhone/Android), and the app version. We typically reply within a couple of business days.

Common questions

How do I cancel my subscription?

Subscriptions are billed by Apple or Google, so you cancel from there:

• iPhone: Settings → your name → Subscriptions → Renvyn → Cancel.
• Android: Google Play → profile → Payments & subscriptions → Subscriptions → Renvyn → Cancel.

You keep Premium until the end of the period you've already paid for.

An edit failed or looks wrong

If an edit didn't complete, it doesn't use up a free edit. Try again with a clearer, higher-resolution photo. Still stuck? Email us with the photo and the mode you used.

What happens to my photos?

Your original upload is deleted within 24 hours and edited results within 30 days. We never use your photos to train AI or sell your data. See our Privacy Policy.

Delete my account and data

Open the app → Settings → Account → Delete account. This removes your account and associated data. You can also email support@renvyn.app and we'll handle it. Full steps: Delete your account & data.

Restore a purchase

If Premium isn't showing after reinstalling or switching devices, open the app → Settings → Restore purchases.

Minimum age

Renvyn is for users aged 16 and over.